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Fri, 19 May 2006

5:46 PM - DAMN it

This is a shitty day. I won't go into work right now, but CDW didn't include the more expensive part i ordered in the fucking box. So i don't get to work on the sun this weekend afterall. :(

32 dollar part. I talked to their customer service rep Jim who said he'd send me out a new part for free. Its inconvenient but at least they are correcting it. The thing that concerned me is he said he'd do it because it was such a cheap part. The box was a little beat up but didn't look like anything could fall out. I don't know if this is a UPS or CDW issue although it could be either. It makes me a bit nervous ordering big ticket items from them. I've had issues with UPS in the past like they stole my iPod mini dock.

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